Sky High in the Treehouses

The award-winning Chewton Glen Hotel and Spa has recently developed their own unique Treehouse accommodation in a secluded valley within the 130 acres of grounds that surround the hotel. The Treehouses at Chewton Glen are unique in every sense, built high among the trees each of the twelve Treehouse Suites provides an unforgettable setting for unwinding.

They are a tranquil oasis where guests can truly relax with a first class entertainment system. Airwave supplied and installed the latest Samsung 40” Hospitality TVs as well as 19” Tilevision screens in the bathrooms. The Samsung LED TVs offer brilliant high definition picture and the super slim screens fit elegantly into the rooms. Guests can watch the full Sky HD channel selection, including movies, sport, music, entertainment and more.  Airwave also supplied Blu ray players and Teleadapt MediaHub HD units, allowing guests to connect their devices seamlessly to the Samsung screens and play out their own music, series, movies and view photos and videos.

James Hobden, IT Manager at Chewton, commented:  ‘Once again, Airwave has provided us with a great level of customer service and worked with us to ensure we found the best solution for our award-winning Treehouses. We are very impressed with the Samsung screens and with Sky HD and the Teleadapt units and feel sure that our guests will enjoy the entertainment systems and well as the Treehouses!’

The Apex of Guest TV

Apex Temple Court Hotel is a 4 star luxury hotel just off Fleet Street, London. The stylish hotel boasts 184 luxurious bedrooms and suites, a restaurant and bar, exclusive Club lounge and gym, all centred round a grand courtyard.

Airwave installed an IRS system into the hotel allowing the reception of terrestrial Freeview TV channels and satellite delivered International channels, all on the same coaxial network. This was installed in combination with a Samsung SIRCH head-end; allowing the hotelier to select the channel listing for all rooms from a central point and distribute throughout the hotel. In the suites and deluxe rooms, Sky HD was also installed, offering the widest range of entertainment available.

Airwave supplied the latest Samsung 40” LED screens and CMS1 software, allowing the hotel to broadcast information, news and services to guests on their in room TVs. Guestrooms also boast Teleadapt Media Hubs, allowing hotel guests at Temple Court to connect their devices and play out their own personal content on the TV screens.

Andrew Jacques, IT Director at Apex Hotels, commented: ‘Airwave’s technical expertise provided a much improved and cost effective solution. Apex Hotels now offer an extensive number of UK and International channels. Airwave also helped with providing an innovative in room Sky HD and 3D solution to add an extra touch of luxury to all of the deluxe rooms. In short, Airwave provided a great complete service.’

An Entertainment Solution Fit For Kings

Airwave installs the latest Samsung LED TVs into Cliveden House, Berkshire.

Cliveden House is a privately owned 5 Red Star award-winning hotel. The house has played host to virtually every British monarch since George I, and became the hub of a hectic social whirl, where notable guests included Charlie Chaplin, Winston Churchill and President Roosevelt.

It was recognised that as well as maintaining the house’s association with the past, it was just as important to pave the way for memorable visits for today’s guests. High quality televisions were needed for guests to enjoy in their bedrooms and suites. James Hobden, IT Manager at Cliveden, said: “For a property like Cliveden, a ‘one-size-fits-all' solution just doesn’t work. Airwave’s flexible approach meant that we could put together the best solution to suit our hotel”.

Airwave recommended the new Samsung LED TVs as the perfect fit for their requirements. The flat 40” LED screens with super slim bezels fit elegantly into their elaborate guest rooms. Wayne Bowring, Key Account Manager, said “the Samsung TVs are top of the range and the perfect fit for a prestigious property like Cliveden”. Cliveden are thrilled with the televisions, as well as the service they received from Airwave. Hobden commented, “Wayne was particularly helpful and made many visits to the house to ensure everything was as it should be.” Airwave has also recently installed the televisions for the brand new Treehouse Suites at Chewton Glen, Cliveden’s world-renowned sister hotel in Hampshire.

Airwave Europe continues international growth with new acquisition

Great news for Airwave customers, Airwave Europe has now acquired Techlive International and associated companies as part of our team!

Techlive provide movie content and interactive systems to the hospitality sector across Europe and the merge means customers of both companies will benefit from a wider range of high quality products and services.

This transaction adds more prestigious names to Airwave Europe’s client portfolio, including Four Seasons, Marriott, Sheraton, Renaissance, The Landmark, Le Meridien and Crown Plaza, bringing the number of countries supplied worldwide to 30. 

Tim Worrall, Managing Director at Airwave commented “Techlive comes with a great heritage and a wealth of experience in serving the hotel industry internationally for the past 24 years. This acquisition enables the Airwave group to strengthen its position within the market, and both teams are committed to ensuring that respective customers benefit from the new relationship.” 

Techlive has an in-depth knowledge of movie distribution and PMS integration, together with a very solid engineering base that installs and maintains hotel TV systems throughout many different countries. The company has a strategic partnership with Lodgenet Interactive Corporation, the World’s largest TV system provider to the hospitality sector with c1.6 million rooms supplied with content. Existing customers will continue to be serviced via this relationship. 

David Chalk will continue to lead the Techlive team and develop the business as well as joining the management team at Airwave as Technical Director.

Holiday Inn goes green with AirCAST

Holiday Inn London - Stratford City has invested in Airwave’s tailored ‘red-button’ guest information channel for their new 188-room site overlooking the Olympic village. Our ‘AirCAST’ hotel information system provides guests with a dedicated TV channel showing up-to-date information on the hotel, the services available, as well as local information and attractions; all via an easy-to-use, interactive system on their in room TV. 

The system is based on the same interactive TV technology used by broadcasters worldwide and already built into standard TV screens from all major manufacturers. Jane Kendrick, Director of Operations at HI London, Stratford City, comments: “The system eliminates the need for a paper in-room directory, which means there are absolutely no printing costs. We can also update it instantly when we need to make changes. With all the information on screen, Holiday Inn is leading the way with green technology.” 

The AirCAST system has been configured to fit Holiday Inn’s specific branding and content requirements, including corporate video and images. The hotel channel is also an engaging mechanism used to promote additional revenue-generating services to guests, such as in house restaurants and bars. AirCAST utilises standard coaxial-based TV distribution to deliver the service to every in-room television without any additional hardware. The Holiday Inn staff can instantly update content via a web browser.

Movies that span the Globe

Airwave now provides content to hotels, hospitals and marine vessels in 27 countries on 4 continents, with 2,500 new rooms so far in 2012 and over 1,000 rooms due to go live this Summer. Airwave’s new customers are spread as far as Thailand, Serbia, Nigeria, Turkey, Iceland and Austria.

The largest of our new customers, The Royal Cliff Hotels Group in Thailand, is situated on the headland between Jomtien and Pattaya beaches on the east coast of the Gulf. It is a beautiful resort offering four 5-star hotels each with its own distinct style and ambience, amongst 64 acres of tropical gardens and private beaches. Airwave provides Blockbuster Hollywood movies to their 872 rooms in partnership with our local Content Partner in Thailand.

Airwave has also continued to develop our customer base in Australia, France, Germany, Switzerland, the North Sea, as well as the UK with our existing Content Partners. This year in France, Airwave has worked with partner AllContentIPTV to provide Hollywood movies to the prestigious new Mama Shelter hotel in Marseille, which has rooms complete with 27" iMac with TV, radio, internet and free WiFi access as well as the video on demand movies from Airwave.

Airwave provides Crystal Clear Channels for Clarenco

Airwave Europe has been working with Clarenco over the past year to upgrade the TV systems at four of their unusual and unique luxury hotels in remote locations across the UK. 

Clarenco’s Amazing Retreats are lovingly restored properties with unusual character and Airwave has helped bring life back to Spitbank Fort, Plas Rhianfa, Ackergil Tower and Stanbrook Abbey. Airwave installed the latest Samsung satellite Hotel TVs at Plas Rhinfa, Spitbank Fort and Stanbrook Abbey, in conjunction with an IRS system to allow hundreds of satellite channels to be viewed by guests, many in HD. Airwave also upgraded the existing TV cable system at Ackergil to ensure superior digital picture quality to the new TVs installed in all rooms. 

Airwave’s friendly and experienced engineers surveyed the hotels prior to installation and ensured that the televisions were mounted using the most suitable bracket for each location. Edward Clare, Business Development Executive at Clarenco said; “Airwave provided Clarenco with a fantastic level of service from carrying out the surveys to the installation of the TVs in all of our properties”. 

To supplement the in-room entertainment system, Airwave provided Philips DAB Clock Radio Docking Stations for all four sites.

Olympic hotels go for gold with Airwave

Airwave Europe has supplied and installed the televisions for the hotels at the Westfield Centre in Stratford, overlooking the Olympic Village. The Holiday Inn and Staybridge Suites Stratford City opted for the latest Samsung digital LED TVs with inbuilt satellite tuners. These sets are ideal for the Olympic village as they allow international guests access to hundreds of channels in many languages.

Airwave also provided the hotel with networks as well as our very own AirCAST Hotel TV Information System at Holiday Inn, which enables the staff to inform guests about hotel offers and services and local news and information. Management are delighted with the results.


Jane Kendrick, Director of Operations at Holiday Inn London, Stratford City, comments: “Our AirCAST red-button channel has revolutionised the way our hotel operates. The system eliminates the need for a paper in-room directory, which means there are absolutely no printing costs. We can also update it instantly when we need to make changes. With all the information on screen, Holiday Inn is leading the way with green technology.”

Premium Package for the Pomme D’Or Hotel

Airwave Europe recently upgraded the entire TV infrastructure of the Pomme d’Or Hotel in Jersey, part of the Seymour Group, to allow free-to-air satellite reception, including hundreds of channels from across the globe in many different languages. Airwave installed the IRS TV network while the existing network was still running, allowing the hotel to remain open throughout.

Samsung 32” LED Hospitality TVs were fitted into the guest rooms, which pick up the satellite reception and offer guests a vast range of channels with many in HD. Wayne Bowring, Airwave’s Key Account Manager, comments: ‘These screens are perfect for the Pomme d’Or as they cater for their international guest mix, as well as creating an elegant focal point to the guestrooms’. Airwave also installed AirINFO, our own full HD Hotel Information Channel, which was tailored for the hotel. The channel incorporates images and video as well as information on hotel services and local news and weather.

Senior management and guests at the Pomme d’Or Hotel are delighted with the results. Luis de Oliveira, General Manager, has said, ‘our guests have very high expectations of in-room services and technology. In a highly competitive market, it is essential to enhance their experience with an exceptional information and entertainment environment. We offer an extensive range of channels in superb clarity. Additionally, a dedicated information channel allows us to promote the hotel facilities and special offers via a very user-friendly portal.’

Citadines Trafalgar enjoys Hundreds of International Channels thanks to Airwave

Even though Citadines Trafalgar with its 187 apartments offers a near unrivalled location in Central London, it is ironic that it could not easily receive the basic Freeview service because of problems of line of sight to the transmitter. For Airwave, the solution was simple and the new AirSTREAM system has been installed which converts digital satellite (FreeSat) to digital terrestrial signals onto the hotel network. Because of the international guest mix, the same equipment is used to retransmit international channels in the same way. There is no requirement for any set top box at the headend and the system is completely digital.